FAQ

Boxify is a storage service that uses technology to help you declutter your life. We deliver free boxes for you to pack your items you'd like to store. We pick up, store, and deliver your stuff back when you want so you never have to visit a storage unit again.

At our secure storage facility, we upload high-quality overhead photos of your boxes so you know what you have in Boxify at all times. This makes ordering your things back simple.

We are the easiest storage solution on the market. The satisfaction of our customers come to the fore and we want to make possible the storage access for the greatest number.

Our customers love us !

Try it and adopt it.

Everyone can use Boxify, both businesses and individuals.

Everywhere in Belgium. The only condition is that the stuff you want to store are located in Belgium and meet our Storage policy.

Instead of renting you rooms that you can not fill up, Boxify charges you for what you store. We price by the item, whether it’s one of our quality boxes or large items like bicycles, skis, or suitcases. Transporting things to Boxify is always free, and we’ll deliver your items back to your doorstep, anywhere in Belgium, for a low fee. For details on exact pricing visit our website.

Simply create an account and schedule your first pickup. You can give us as much stuff as you want. You can get started here on our website or by calling +32 2 318 59 16.

Go to your account

Schedule a Delivery on the web.

Read all about our security.

A Boxify box has a capacity of 93L, and its dimensions are 68cm length x 43cm width x 32cm height.

A single box can hold 12 pairs of shoes, or 30 shirts and 10 sweaters. If you need help visualizing how big a box is, check out this :

Still not sure what fits inside a box ? Email support@boxify.be and one of our customer happiness agents will assist you.

If you’d like to store heavier items such as books, please spread them across several boxes to avoid exceeding the maximum weight limit (25kg per box) and being charged an overweight fee. See « What is the best way to pack a Boxify box ? » for more information.

Pro Tip: The average Boxify customer stores 7.3 boxes.

A Boxify wardrobe box is 0.25 cubic meter which holds 15-20 hanging clothing items.

• Distribute the weight across several boxes. Spread heavier items, such as books, across several boxes to ensure the boxes won't be under too much stress (and to keep you from being charged an overweight fee).
• Group and then pack items together that you'll likely want back at the same time. For example, if you have a dress that you love to wear with a specific pair of heels, pack them together. Put your rain boots with your umbrella. Pack all your Christmas pieces together so you don't have to request two or three boxes back for only a few items.
• Roll, don't fold, items like t-shirts or towels to maximize space and reduce wrinkles. Stuff socks and other small items into your shoes, sneakers, and boots to maximize box space and help these items keep their shape.

If you pack your stuff in our boxes, which can be made available to you upon request, your stuff is covered under our €300/box protection policy. At this time, we disclaim liability for anything you store in your own storage containers or suitcases. If you’re using your own containers or suitcases, be sure to take extra care that they're packed well and sealed securely.

If you’re in Brussels and its suburbs (depending on your zip code), then yes of course ! We can store bicycles, golf clubs, luggage, snowboard, tires and other large items. If you’re outside, then not at the moment. But stay tuned, this will likely change soon.

We share our facilities with big-name company, so you can be sure that your stuff is safe. The warehouse is not open to the public and is under 24-hour surveillance. We’ve got it all : cameras, motion detectors, night vision, and alarms. We’re not taking any chances.

Yes. The safety of your stuff is our top priority and so we’ll always handle your stuff with extra care. We also provide €300 of coverage per Boxify box just in case your stuff gets damaged. But first, check out our storage rules to see what items qualify for coverage and our Terms of Service for more information about our protection plan. If you’d like to report any damages or issues, please contact us within 5 business days at support@boxify.be so that we can help you right away.

We don’t allow public access at our warehouse for security reasons, but please contact us if you have a unique situation. We make storage super simple by picking up and delivering your stuff to you so you never have to visit a storage unit again. Schedule a Delivery !